Esper.io Outage History

Esper.io is up right now

Esper.io had 8 outages in the last 2 years totaling 17h 42m of downtime — averaging 0.3 incidents per month.

There were 8 Esper.io outages since August 21, 2025 totaling 17h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.esper.cloud

Major May 21, 2026

Degraded Esper Console Dashboard

Detected by Pingoru
May 21, 2026, 08:50 PM UTC
Resolved
May 22, 2026, 03:04 AM UTC
Duration
6h 13m
Affected: Esper Systems
Timeline · 5 updates
  1. investigating May 21, 2026, 08:50 PM UTC

    Upon login to Esper Console, Dashboard is not loading. We are currently investigating the issue.

  2. identified May 21, 2026, 09:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 10:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 22, 2026, 12:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 22, 2026, 03:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Degraded Esper Services

Detected by Pingoru
Apr 16, 2026, 05:00 PM UTC
Resolved
Apr 16, 2026, 07:00 PM UTC
Duration
2h
Affected: Esper Systems
Timeline · 4 updates
  1. investigating Apr 16, 2026, 05:00 PM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2026, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 22, 2026

App Upload Issue Restored

Detected by Pingoru
Mar 22, 2026, 03:11 AM UTC
Resolved
Mar 22, 2026, 06:44 AM UTC
Duration
3h 32m
Affected: Esper Systems
Timeline · 8 updates
  1. investigating Mar 22, 2026, 03:11 AM UTC

    We’ve been informed of a degraded performance issue affecting our services. You may experience some slowness. Our team is looking into it.

  2. investigating Mar 22, 2026, 03:20 AM UTC

    We are currently investigating an issue where customers are unable to upload applications on production tenants. Our initial findings indicate: 1. The issue is impacting multiple tenants. 2. We have been able to reproduce the issue internally and are actively working toward identifying the root cause. Next Update: We will share further updates as we make progress in our investigation.

  3. investigating Mar 22, 2026, 03:49 AM UTC

    We are continuing to actively investigate the issue affecting app uploads on production tenants. Our engineering team is working to identify the root cause and assess the full scope of the impact.

  4. monitoring Mar 22, 2026, 05:33 AM UTC

    We have implemented a mitigation and initial verification indicates that the app upload functionality is now operating as expected. Current Status: - Early signs show improvement in app upload success rates. - We are continuing to closely monitor the system to ensure stability across all production tenants. - Additional validation is in progress to confirm full recovery. Next Update: - We will confirm once the issue is fully resolved.

  5. monitoring Mar 22, 2026, 05:37 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Mar 22, 2026, 05:40 AM UTC

    App upload functionality has been restored for production tenants. Users should now be able to upload applications successfully. What’s happening now: - The system is operating normally based on current observations. - We are continuing to monitor closely to ensure stability and prevent recurrence. Next Update: - We will provide a final confirmation once we are confident the issue is fully resolved.

  7. monitoring Mar 22, 2026, 05:41 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Mar 22, 2026, 06:44 AM UTC

    The functionality has been fully restored and verified.

Read the full incident report →

Critical January 7, 2026

Customers unable to login

Detected by Pingoru
Jan 07, 2026, 10:30 AM UTC
Resolved
Jan 07, 2026, 01:41 PM UTC
Duration
3h 10m
Affected: Esper Systems
Timeline · 5 updates
  1. investigating Jan 07, 2026, 10:30 AM UTC

    We're investigating reports of customers being unable to login to the console.

  2. identified Jan 07, 2026, 10:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2026, 10:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 07, 2026, 11:26 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 07, 2026, 01:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 15, 2025

Customers may be experiencing issues loading the Esper page.

Detected by Pingoru
Dec 15, 2025, 07:33 PM UTC
Resolved
Dec 15, 2025, 09:12 PM UTC
Duration
1h 38m
Affected: Esper Systems
Timeline · 5 updates
  1. investigating Dec 15, 2025, 07:33 PM UTC

    The team is actively investigating the issue. All customer devices continue to be operational during this time. Only the Cloud services are impacted.

  2. investigating Dec 15, 2025, 07:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 15, 2025, 07:54 PM UTC

    Most customer devices continue to be operational during this time. However, customer devices that rely on Esper APIs may experience functionality issues as well. We've narrowed down the root cause of the issue and the team is actively working on this.

  4. monitoring Dec 15, 2025, 08:29 PM UTC

    We are seeing improvements and are closely monitoring the situation. The Esper console should now start loading.

  5. resolved Dec 15, 2025, 09:12 PM UTC

    All services are back to normal and fully operational. Customers should now be able to use all Esper services.

Read the full incident report →

Major November 4, 2025

SharedOrgn3 Outage

Detected by Pingoru
Nov 04, 2025, 10:10 PM UTC
Resolved
Nov 04, 2025, 10:22 PM UTC
Duration
12m
Affected: Esper Systems
Timeline · 5 updates
  1. investigating Nov 04, 2025, 10:10 PM UTC

    We are currently investigating an issue which is affecting some customers who is not able to access their tenants.

  2. identified Nov 04, 2025, 10:14 PM UTC

    The issue has been identified and a fix is been implemented.

  3. monitoring Nov 04, 2025, 10:17 PM UTC

    A fix has been successfully implemented and tenants are coming back up and should be accessible now.

  4. monitoring Nov 04, 2025, 10:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 04, 2025, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Incorrect tenant deletion email

Detected by Pingoru
Aug 21, 2025, 04:33 PM UTC
Resolved
Aug 21, 2025, 05:20 PM UTC
Duration
47m
Timeline · 2 updates
  1. investigating Aug 21, 2025, 04:33 PM UTC

    You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end.

  2. resolved Aug 21, 2025, 05:20 PM UTC

    You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end. We have sent an update to all the impacted customers.

Read the full incident report →