ESIMCARD incident
Connectivity Issues – Europe & Selected Countries
ESIMCARD experienced a minor incident on July 24, 2026 affecting Data eSim Connectivity, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 10:06 AM UTC
We are currently experiencing connectivity issues affecting users primarily across Europe, as well as in some other countries. This appears to be part of a broader network-level issue affecting multiple providers. Our technical team is actively investigating and working with our network partners to restore normal connectivity as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
- resolved Jul 24, 2026, 04:24 PM UTC
The connectivity issue was resolved approximately 1 hour ago, and services have been operating normally since then. Please review the service on your side. If you are still experiencing any connectivity problems, kindly contact our support team. Thank you for your patience and understanding.