ESIMCARD Outage History

ESIMCARD had 5 outages in the last 2 years totaling 168h 10m of downtime, averaging 0.2 incidents per month.

There were 5 ESIMCARD outages since December 27, 2024 totaling 168h 10m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.esimcard.com

Minor July 24, 2026

Connectivity Issues – Europe & Selected Countries

Detected by Pingoru: Jul 24, 2026, 10:06 AM UTC
Resolved: Jul 24, 2026, 04:24 PM UTC
Duration: 6h 17m

Affected: Data eSim Connectivity

Timeline · 2 updates

investigating Jul 24, 2026, 10:06 AM UTC

We are currently experiencing connectivity issues affecting users primarily across Europe, as well as in some other countries. This appears to be part of a broader network-level issue affecting multiple providers. Our technical team is actively investigating and working with our network partners to restore normal connectivity as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
resolved Jul 24, 2026, 04:24 PM UTC

The connectivity issue was resolved approximately 1 hour ago, and services have been operating normally since then. Please review the service on your side. If you are still experiencing any connectivity problems, kindly contact our support team. Thank you for your patience and understanding.

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Major June 11, 2026

Partial Network Outage

Detected by Pingoru: Jun 11, 2026, 10:39 AM UTC
Resolved: Jun 11, 2026, 05:14 PM UTC
Duration: 6h 35m

Affected: Data eSim Connectivity

Timeline · 3 updates

identified Jun 11, 2026, 01:39 PM UTC

We are currently experiencing a partial network outage affecting mobile connectivity services in the following countries and territories: South Africa, Bermuda, Canada, Tanzania, Senegal, Guernsey, Gibraltar, Jersey, Isle of Man, Azerbaijan, Madagascar, Algeria, Vatican City, United Kingdom, Sweden, Spain, Slovenia, Slovakia, San Marino, Romania, Portugal, Netherlands, Norway, Malta, Luxembourg, Lithuania, Liechtenstein, Latvia, Italy, Ireland, Iceland, Hungary, Greece, Germany, Finland, Estonia, Denmark, Czech Republic, Cyprus, Croatia, Bulgaria, Belgium, Austria, Comoros, and Monaco. Affected users may experience intermittent service disruptions, reduced connectivity, or difficulties accessing mobile data services. Our network partners are actively investigating the issue, and we are working to restore full service as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
monitoring Jun 11, 2026, 03:15 PM UTC

A fix has been implemented we are monitoring the results.
resolved Jun 11, 2026, 05:14 PM UTC

This incident has been resolved.

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Notice June 8, 2026

Temporary Service Disruption

Detected by Pingoru: Jun 08, 2026, 03:09 AM UTC
Resolved: Jun 08, 2026, 03:09 AM UTC
Duration: –

Affected: WebsiteCustomer PortalReseller PortaliOS AppAndroid AppDATA eSim PurchaseDATA-VOICE eSim PurchaseAPI

Timeline · 1 update

resolved Jun 08, 2026, 03:09 AM UTC

We experienced a temporary service disruption that affected parts of our platform and may have resulted in intermittent errors for some users. Our team identified the issue, implemented a fix, and verified that all services are operating normally. Current Status All systems are fully operational. We apologize for any inconvenience and appreciate your patience while we worked to resolve the issue.

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Minor February 8, 2025

Package Purchase Outage for some countries

Detected by Pingoru: Feb 08, 2025, 07:50 AM UTC
Resolved: Feb 14, 2025, 10:05 AM UTC
Duration: 6d 2h

Affected: DATA eSim Purchase

Timeline · 2 updates

identified Feb 08, 2025, 07:50 AM UTC

We are experiencing an issue with some package purchases in the following countries: 1. Kuwait 2. Oman 3. Qatar 4. Saudia Arabia Our team is working on a fix. We will provide updates shortly.
resolved Feb 14, 2025, 10:05 AM UTC

This incident has been resolved.

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Major December 27, 2024

Service Accessibility Issue

Detected by Pingoru: Dec 27, 2024, 08:32 PM UTC
Resolved: Dec 28, 2024, 05:35 AM UTC
Duration: 9h 2m

Affected: WebsiteCustomer PortalReseller PortaliOS AppAndroid App

Timeline · 3 updates

identified Dec 27, 2024, 08:32 PM UTC

We are currently experiencing a service accessibility issue due to a connectivity error between our origin server and networks. Our team is actively working to resolve the issue and restore normal service as soon as possible.
identified Dec 27, 2024, 08:37 PM UTC

We are continuing to work on a fix for this issue.
resolved Dec 28, 2024, 05:35 AM UTC

This incident has been resolved.

Read the full incident report →