ESET incident

ESET PROTECT uncaught exception occurs after login into dashboard Status Ovierview

Minor Resolved View vendor source →

ESET experienced a minor incident on January 24, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 01:18 PM UTC
Resolved
Jan 30, 2025, 08:32 AM UTC
Duration
5d 19h
Detected by Pingoru
Jan 24, 2025, 01:18 PM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. identified Jan 24, 2025, 01:18 PM UTC

    Some users may encounter situations when an uncaught exception occurs, which can be dismissed by clicking on the continue button. The situation has already been identified and the fix should be implemented in the upcoming days.

  2. monitoring Jan 30, 2025, 08:29 AM UTC

    The issue has been addressed by an upgrade of ESET PROTECT instances.

  3. resolved Jan 30, 2025, 08:32 AM UTC

    This incident has been resolved.