ESET incident

Creating new ESET Inspect instances impossible in Western Europe region

Major Resolved View vendor source →

ESET experienced a major incident on January 29, 2025 affecting Europe, Africa, Asia Pacific, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 10:44 AM UTC
Resolved
Jan 31, 2025, 09:15 AM UTC
Duration
1d 22h
Detected by Pingoru
Jan 29, 2025, 10:44 AM UTC

Affected components

Europe, Africa, Asia Pacific

Update timeline

  1. investigating Jan 29, 2025, 10:44 AM UTC

    We are currently investigating the cause of this incident

  2. identified Jan 30, 2025, 08:13 PM UTC

    We are identified the issue, working on the fix.

  3. identified Jan 30, 2025, 08:14 PM UTC

    We are identified the issue, working on the fix.

  4. identified Jan 30, 2025, 08:15 PM UTC

    Fix of the issue is rolled out.

  5. monitoring Jan 30, 2025, 08:16 PM UTC

    We addressed the issue and we're monitoring the situation.

  6. resolved Jan 31, 2025, 09:15 AM UTC

    This incident has been resolved.