ESET incident

SMS for ESET Secure Authentication are not being delivered in North America

Minor Resolved View vendor source →

ESET experienced a minor incident on February 6, 2025 affecting Americas, Oceania and Canada, lasting 22d. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 08:56 AM UTC
Resolved
Feb 28, 2025, 09:35 AM UTC
Duration
22d
Detected by Pingoru
Feb 06, 2025, 08:56 AM UTC

Affected components

Americas, OceaniaCanada

Update timeline

  1. investigating Feb 06, 2025, 08:56 AM UTC

    SMS messages for the ESET Secure Authentication are not being delivered in the North American region.

  2. monitoring Feb 27, 2025, 02:50 PM UTC

    The cause of the issue was mitigated and SMS message delivery should be restored.

  3. resolved Feb 28, 2025, 09:35 AM UTC

    This incident has been resolved.