ESET incident

Problem with log in to ESET Protect

Minor Resolved View vendor source →

ESET experienced a minor incident on March 22, 2025 affecting Americas, Oceania, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 09:59 AM UTC
Resolved
Mar 22, 2025, 04:22 PM UTC
Duration
6h 23m
Detected by Pingoru
Mar 22, 2025, 09:59 AM UTC

Affected components

Americas, Oceania

Update timeline

  1. identified Mar 22, 2025, 09:59 AM UTC

    Users in US region can not login to ESET Protect because of error 404.

  2. monitoring Mar 22, 2025, 10:27 AM UTC

    Some customers experienced problem with login to ESET Protect. Problem was identified and fix was applied.

  3. resolved Mar 22, 2025, 04:22 PM UTC

    This incident has been resolved.