ESET incident

Problem with creating new installers in ESET Protect

Minor Resolved View vendor source →

ESET experienced a minor incident on March 22, 2025 affecting Americas, Oceania, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 10:04 AM UTC
Resolved
Mar 22, 2025, 04:28 PM UTC
Duration
6h 23m
Detected by Pingoru
Mar 22, 2025, 10:04 AM UTC

Affected components

Americas, Oceania

Update timeline

  1. investigating Mar 22, 2025, 10:04 AM UTC

    Some users in the US region may experience problem with creating installers because of error "Failed to save installer" in ESET Protect.

  2. monitoring Mar 22, 2025, 10:40 AM UTC

    Potential problem was identified and fix was applied.

  3. resolved Mar 22, 2025, 04:28 PM UTC

    This incident has been resolved.