ESET experienced a minor incident on April 14, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 9h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Europe, Africa, Asia PacificAmericas, OceaniaCanadaGermany
Update timeline
- investigating Apr 14, 2025, 02:08 PM UTC
We are currently investigating this issue.
- investigating Apr 14, 2025, 02:15 PM UTC
Push notifications for ESET Secure Authentications are not working. We are investigating the issue.
- identified Apr 14, 2025, 04:51 PM UTC
Root cause was found
- monitoring Apr 14, 2025, 05:38 PM UTC
A fix for this issue has been implemented. We are monitoring the situation.
- resolved Apr 14, 2025, 11:21 PM UTC
This incident has been resolved.