ESET experienced a minor incident on April 23, 2025 affecting Americas, Oceania, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Americas, Oceania
Update timeline
- investigating Apr 23, 2025, 11:46 AM UTC
We have received reports of issues affecting agent replication and various operations with policies and tasks. Teams responsible are working on restoring of the functionality with our cloud services provider
- identified Apr 23, 2025, 03:14 PM UTC
The root cause has been identified and we are working on the restoration of services.
- monitoring Apr 24, 2025, 10:25 AM UTC
The affected services are functional again. We will continue to monitor the situation.
- resolved Apr 30, 2025, 08:11 AM UTC
This incident has been resolved.