ESET incident

ESET PROTECT showing incorrect communication time with devices

Minor Resolved View vendor source →

ESET experienced a minor incident on July 25, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 11:52 AM UTC
Resolved
Jul 25, 2025, 05:30 PM UTC
Duration
5h 37m
Detected by Pingoru
Jul 25, 2025, 11:52 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Jul 25, 2025, 11:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 25, 2025, 01:58 PM UTC

    The issue was mitigated, we continue to monitor the situation.

  3. resolved Jul 25, 2025, 05:30 PM UTC

    This incident has been resolved.