ESET incident

ESET Secure Authentication - push authentication may fail

Major Resolved View vendor source →

ESET experienced a major incident on October 20, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:01 AM UTC
Resolved
Oct 20, 2025, 03:19 PM UTC
Duration
4h 17m
Detected by Pingoru
Oct 20, 2025, 11:01 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaCanadaGermany

Update timeline

  1. investigating Oct 20, 2025, 11:01 AM UTC

    We are investigating reports of failing authentication in ESET Secure Authentication via push notifications. We will provide updates when more information is available.

  2. monitoring Oct 20, 2025, 01:55 PM UTC

    The issue has been mitigated and push authentication should work again.

  3. resolved Oct 20, 2025, 03:19 PM UTC

    This incident has been resolved.