Epicor experienced a major incident on June 23, 2026 affecting BisTrack, LumberTrack, Vision and BisTrack, LumberTrack, Vision - Americas, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
BisTrack, LumberTrack, VisionBisTrack, LumberTrack, Vision - Americas
Update timeline
- investigating Jun 23, 2026, 08:37 PM UTC
The Epicor network team identified a problem with one of our network carriers. This problem is causing users to experience slowness and difficulty logging in. They are working with the vendor to resolve the issue now.
- resolved Jun 23, 2026, 08:46 PM UTC
This issue has been resolved. All user access should be functioning normally.