Epicor experienced a major incident on October 8, 2026 affecting Workato and Website and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
WorkatoWebsiteWorkatoWebsiteWorkatoWebsiteWorkatoWorkatoWorkatoWebsite
Update timeline
- investigating Oct 08, 2026, 02:51 PM UTC
We are investigating an issue impacting our platform. Customers may encounter errors or experience delays when using Workato. We will share additional information as soon as it is available.
- monitoring Oct 08, 2026, 03:06 PM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
- resolved Oct 08, 2026, 03:24 PM UTC
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.