Resolved after 2 hours 46 minutes, affecting Purchasing/Refunding and Store Browsing and 1 more, on December 12, 2025.
Purchases and free game redemptions on the Epic Games Store, as well as V-Bucks and other money transactions in Fortnite, have been restored and are no longer showing an error message. Thanks everyone for your understanding, and we'll continue monitoring this to ensure servers remain stable.
Affected components
Update timeline
- investigating Dec 12, 2025, 03:15 AM UTC
We’re working to resolve the Epic Games Store erroring when trying to redeem or make a purchase, and appearing in a different language than what you selected.
- investigating Dec 12, 2025, 03:59 AM UTC
We are continuing to investigate this issue.
- investigating Dec 12, 2025, 04:01 AM UTC
While we continue to investigate and resolve this issue, V-Bucks and other money transactions are also affected and may fail to load when trying to purchase.
- resolved Dec 12, 2025, 06:01 AM UTC
Purchases and free game redemptions on the Epic Games Store, as well as V-Bucks and other money transactions in Fortnite, have been restored and are no longer showing an error message. Thanks everyone for your understanding, and we'll continue monitoring this to ensure servers remain stable.
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