Failed or timed-out authentication to EOS Game Services
Timeline · 1 update
- resolved Jun 15, 2026, 12:33 PM UTC
Authentication to EOS Game Services failed or timed out between 12:03pm and 12:10pm EDT
Epic Games had 58 outages in the last 2 years totaling 180h 41m of downtime — averaging 2.4 incidents per month.
There were 58 Epic Games outages since October 26, 2025 totaling 180h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.
Authentication to EOS Game Services failed or timed out between 12:03pm and 12:10pm EDT
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We're seeing matchmaking fully recovered and back to normal.
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This incident has been resolved.
We're working to fix an issue with the Sketchfab website appearing offline.
This incident has been resolved.
We're actively investigating errors players may see when trying to log in, matchmake, or access the Locker. We'll provide an update as soon as we have more information to share.
This incident has been resolved.
We pushed a change to our IDP service that blocked some valid OpenId tokens. We rolled the change back on 5/27/2026 6:00am
We are aware of delays impacting stats queries and reporting surfaces in Epic Online Services. Stats ingestion and processing are continuing normally, but some results may appear delayed while processing catches up.
This incident has been resolved.
We have rolled back a change to our backend that included additional claims in the EAS Auth Access token. This change could break the login flow in some games that allocated a fixed-size buffer to the access token.
We're working to fix a delay with purchased V-Bucks being granted for some players. All purchases are saved and will appear ASAP once we fix this error.
Players who saw a delay in receiving V-Bucks should now have them available. As part of this fix, players who qualify for the Showdown Umbrella styles introduced in today's update may see them granted at a later date.
We're actively working on fixing the matchmaking and login errors some players may see while launching the game or while in the Lobby. We'll share an update as soon as this is fixed up.
This incident has been resolved.
We're working to resolve an issue where players are unable to matchmake. We'll provide another update when this is fixed.
Matchmaking issues have been resolved. Players should now be able to queue into matches normally.
Players may not be able to log into or matchmake in Fortnite or Fall Guys. We're working to fix this now and we'll provide an update when we have more info.
We're actively working to fix the Log-in & Matchmaking outages players are experiencing across Fortnite, Fall Guys, and Rocket League. Purchases on Epic Games Store may encounter a delay. We'll provide more info as we resolving this issue.
Log-in and Matchmaking has recovered and we're no longer seeing any server delays. We'll continue to monitor these services and address any issues that arise.
We are currently investigating issues impacting Epic Games Store Publishing Tools and the Epic Online Services Developer Portal. We'll share an update once they are resolved.
This incident has been resolved.
🛠️ We are aware that players are currently experiencing matchmaking issues. We are working on resolving these issues ASAP.
✅ Matchmaking errors are fixed. Players can jump into a game again without issue. We're monitoring game servers to make sure everything returns to normal.
We are investigating an issue with real-time updates from Unreal Revision Control (URC) in UEFN.
We are continuing to investigate this issue.
Issue with Unreal Revision Control in UEFN has been resolved.
We are investigating elevated error rates for URC connections made by the UEFN editor.
We are continuing to investigate this issue.
This issue has been resolved.
There was an issue affecting Epic Online Services from 8:10 am to 8:55 am EDT. The likely symptom players faced was failure to log in.
We're working to fix an issue with players connecting to Rocket League, and are restarting our servers. Players will be unable to log-in or connect to a match for a few moments while we resolve this.
Log-ins and matchmaking are fixed! Players should be able to jump into a match again without issue
We've resolved an issue with players being unable to log in to Fortnite servers. We'll continue to monitor this to ensure logins and matchmaking have returned to normal.
We are continuing to monitor for any further issues.
This incident has been resolved.
Earlier issues affecting Epic Account Services and Game Services have been resolved. Players should now be able to access and play as normal.
We're investigating an issue where users are unable to connect to Twinmotion Cloud Presentations via PixelStreaming. We'll share an update once this has been resolved.
This incident has been resolved.
We’re aware of an issue impacting Hyperwallet and are investigating. We’ll share an update once it’s resolved.
This incident has been resolved.
We're investigating an issue where some players may see log-in errors or delayed achievement visibility. We'll update this incident as we have more info and this is resolved.
We are continuing to investigate this issue.
This incident has been resolved.
We're investigating an issue with matchmaking that is causing long queue times or failure to find a match for some players.
This incident has been resolved.
We're investigating an issue on Xbox causing some V-Bucks and item bundles to not appear in the Shop.
This issue is fixed, all V-bucks and Outfit packs are available again on Xbox.