Resolved after 48 minutes, affecting Purchasing/Refunding and Store Browsing and 1 more, on January 1, 2026.
We are continuing to investigate this issue.
Affected components
Purchasing/RefundingStore BrowsingGame Details
Update timeline
- investigating Jan 01, 2026, 05:02 PM UTC
We're working to resolve an error when browsing the Epic Games Store page where some players may not see the currently available free games or have trouble viewing games in their Library. We'll provide an update when we have more info and a fix.
- investigating Jan 01, 2026, 05:50 PM UTC
We are continuing to investigate this issue.
- resolved Jan 01, 2026, 05:51 PM UTC
This incident has been resolved.
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