Epic Games experienced a minor incident on February 24, 2026 affecting Item Shop, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Item Shop
Update timeline
- investigating Feb 24, 2026, 11:16 PM UTC
Players on Xbox may see purchases fail when using the Item Shop in game.
- resolved Feb 25, 2026, 12:55 AM UTC
This incident has been resolved.