Envato Outage History

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Envato had 41 outages in the last 2 years totaling 225h 35m of downtime — averaging 1.7 incidents per month.

There were 41 Envato outages since June 21, 2024 totaling 225h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.envato.com

Minor May 6, 2026

Degraded performance across all services

Detected by Pingoru
May 06, 2026, 07:30 AM UTC
Resolved
May 06, 2026, 10:10 AM UTC
Duration
2h 39m
Affected: Envato App
Timeline · 4 updates
  1. investigating May 06, 2026, 07:30 AM UTC

    We are currently seeing elevated errors and degraded performance for some users. We are investigating and will follow up soon.

  2. investigating May 06, 2026, 09:05 AM UTC

    We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

  3. monitoring May 06, 2026, 09:06 AM UTC

    We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

  4. resolved May 06, 2026, 10:10 AM UTC

    All systems are operational. We apologise for any inconvenience!

Read the full incident report →

Major May 5, 2026

Downloading items is currently down

Detected by Pingoru
May 05, 2026, 08:31 AM UTC
Resolved
May 05, 2026, 10:35 AM UTC
Duration
2h 4m
Affected: themeforest.netElementscodecanyon.netEnvato Appaudiojungle.netvideohive.netgraphicriver.netphotodune.net3docean.net
Timeline · 5 updates
  1. investigating May 05, 2026, 08:31 AM UTC

    We are currently investigating this issue.

  2. investigating May 05, 2026, 09:12 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 05, 2026, 09:32 AM UTC

    Marketplace download links are now working correctly.

  4. monitoring May 05, 2026, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 05, 2026, 10:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 30, 2026

Envato app temporarily unavailable

Detected by Pingoru
Mar 30, 2026, 12:20 AM UTC
Resolved
Mar 30, 2026, 12:52 AM UTC
Duration
32m
Affected: Envato App
Timeline · 2 updates
  1. investigating Mar 30, 2026, 12:20 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 30, 2026, 12:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2026

Unstable subscription management

Detected by Pingoru
Feb 25, 2026, 12:22 AM UTC
Resolved
Feb 25, 2026, 12:53 AM UTC
Duration
30m
Affected: ElementsEnvato Account
Timeline · 3 updates
  1. identified Feb 25, 2026, 12:22 AM UTC

    Due to an external provider instability, some subscription management capabilities might not be working for some users.

  2. identified Feb 25, 2026, 12:24 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 25, 2026, 12:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2026

Degraded Photo Experience

Detected by Pingoru
Feb 05, 2026, 04:35 AM UTC
Resolved
Feb 05, 2026, 04:56 AM UTC
Duration
20m
Affected: ElementsEnvato App
Timeline · 2 updates
  1. monitoring Feb 05, 2026, 04:53 AM UTC

    We detected an issue with photo search, temporarily resulting in a degraded search experience, predominately for subscribers. A fix has been applied and we are continuing to monitor.

  2. resolved Feb 05, 2026, 04:56 AM UTC

    This incident has now been resolved, and photo search functionality has been fully restored for all users.

Read the full incident report →

Notice January 19, 2026

Scheduled maintenance for portfolio.author.envato.com

Detected by Pingoru
Jan 19, 2026, 06:55 PM UTC
Resolved
Jan 20, 2026, 01:11 AM UTC
Duration
6h 16m
Timeline · 2 updates
  1. investigating Jan 19, 2026, 06:55 PM UTC

    portfolio.author.envato.com is unavailable during scheduled maintenance. Orange Logic is performing a major version upgrade. The downtime is expected from 6am to 11am AEDT on Tuesday 20th January.

  2. resolved Jan 20, 2026, 01:11 AM UTC

    The planned maintenance has been completed. portfolio.author.envato.com is available again.

Read the full incident report →

Critical December 5, 2025

Envato systems are currently down

Detected by Pingoru
Dec 05, 2025, 09:22 AM UTC
Resolved
Dec 05, 2025, 09:26 AM UTC
Duration
3m
Affected: themeforest.netElementscodecanyon.netaudiojungle.netvideohive.netEnvato Accountgraphicriver.netphotodune.net3docean.netAPI
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:22 AM UTC

    We are aware of a issue impacting Envato systems. Elements, Market, and other systems are currently unavailable. Our engineering teams are actively investigating and working to resolve the problem.

  2. monitoring Dec 05, 2025, 09:24 AM UTC

    Service has been restored across all Envato systems.

  3. resolved Dec 05, 2025, 09:26 AM UTC

    All systems are operational again.

Read the full incident report →

Major November 18, 2025

Cloudflare Issues

Detected by Pingoru
Nov 18, 2025, 12:43 PM UTC
Resolved
Nov 18, 2025, 03:06 PM UTC
Duration
2h 22m
Affected: themeforest.netElementsAuthor SignupPortfolio Managementaudiojungle.netMarket FTPvideohive.netEnvato Accountgraphicriver.netInternal Review ToolsAI Labsphotodune.netAuthor Platform3docean.netElements ContributorsAPI
Timeline · 6 updates
  1. identified Nov 18, 2025, 12:43 PM UTC

    We are seeing ongoing performance issues due to a Cloudflare issue.

  2. identified Nov 18, 2025, 01:52 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 02:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 18, 2025, 02:44 PM UTC

    We are seeing some improvement across some services, but others are now being worse impacted.

  5. monitoring Nov 18, 2025, 02:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 31, 2025

Authentication issue on Marketplace API

Detected by Pingoru
Oct 31, 2025, 06:57 AM UTC
Resolved
Oct 31, 2025, 03:58 PM UTC
Duration
9h 1m
Affected: API
Timeline · 3 updates
  1. identified Oct 31, 2025, 06:57 AM UTC

    We’ve identified an authentication issue affecting the Marketplace API. The team is investigating.

  2. monitoring Oct 31, 2025, 07:22 AM UTC

    We’ve confirmed that the issue has been resolved, and monitoring will continue.

  3. resolved Oct 31, 2025, 03:58 PM UTC

    The incident has been resolved, and traffic is normal. We will continue to monitor and reopen the incident if there are further issues

Read the full incident report →

Major October 20, 2025

AWS Outage

Detected by Pingoru
Oct 20, 2025, 01:00 PM UTC
Resolved
Oct 21, 2025, 01:11 AM UTC
Duration
12h 11m
Affected: AI Labs
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 09:08 PM UTC

    We've been encountering intermittent issues with our cloud provider (AWS) that are degrading performance on our services. All AI generation tools are currently being impacted. Results may be slow to come in or may error out. We are continuing to monitor the issue and look for potential mitigations.

  2. resolved Oct 21, 2025, 01:11 AM UTC

    Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues.

Read the full incident report →

Minor October 11, 2025

Web Uploads not working on Market

Detected by Pingoru
Oct 11, 2025, 02:32 PM UTC
Resolved
Oct 12, 2025, 05:52 AM UTC
Duration
15h 19m
Affected: themeforest.netcodecanyon.netaudiojungle.netvideohive.netgraphicriver.netphotodune.net3docean.net
Timeline · 2 updates
  1. investigating Oct 11, 2025, 02:32 PM UTC

    Web uploads are not working on Market. User can use Market FTP service to upload files.

  2. resolved Oct 12, 2025, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 7, 2025

Elements is experiencing search issues

Detected by Pingoru
Oct 07, 2025, 02:18 PM UTC
Resolved
Oct 07, 2025, 02:46 PM UTC
Duration
27m
Affected: Elements
Timeline · 3 updates
  1. investigating Oct 07, 2025, 02:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2025, 02:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Outage for various AI Labs products

Detected by Pingoru
Oct 01, 2025, 06:37 AM UTC
Resolved
Oct 01, 2025, 07:30 AM UTC
Duration
53m
Affected: AI Labs
Timeline · 3 updates
  1. investigating Oct 01, 2025, 06:37 AM UTC

    We are having an issue with a third party and are currently investigating the issue. There are identified outages in generating assets for: - VideoGen - GraphicsGen - SoundGen - ImageGen v2

  2. identified Oct 01, 2025, 07:22 AM UTC

    We've identified the issue and are implementing a fix. We anticipate returning an operational service and will update within the next 30 minutes.

  3. resolved Oct 01, 2025, 07:30 AM UTC

    We've deployed a fix and are seeing operational service returning to all AI Labs products.

Read the full incident report →

Critical September 20, 2025

Envato Elements is down

Detected by Pingoru
Sep 20, 2025, 12:48 AM UTC
Resolved
Sep 20, 2025, 01:06 AM UTC
Duration
18m
Affected: Elements
Timeline · 4 updates
  1. investigating Sep 20, 2025, 12:48 AM UTC

    Elements is currently down and we are currently investigating the issue.

  2. monitoring Sep 20, 2025, 01:01 AM UTC

    A fix for the issue has been implemented and we are monitor in the performance of the site.

  3. monitoring Sep 20, 2025, 01:01 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 20, 2025, 01:06 AM UTC

    The incident is now resolved.

Read the full incident report →

Critical September 18, 2025

Elements DDOS Incident

Detected by Pingoru
Sep 18, 2025, 10:16 AM UTC
Resolved
Sep 18, 2025, 10:25 AM UTC
Duration
8m
Affected: Elements
Timeline · 2 updates
  1. monitoring Sep 18, 2025, 10:16 AM UTC

    A fix has been implemented and we are monitoring the situation.

  2. resolved Sep 18, 2025, 10:25 AM UTC

    The incident has been resolved. We are continuing to monitor the traffic.

Read the full incident report →

Minor August 22, 2025

Degraded experience in Elements

Detected by Pingoru
Aug 22, 2025, 02:04 AM UTC
Resolved
Aug 22, 2025, 02:09 AM UTC
Duration
4m
Affected: ElementsEnvato Account
Timeline · 2 updates
  1. identified Aug 22, 2025, 02:04 AM UTC

    We noticed a degraded experience, we've identified the issue, and a fix is being implemented

  2. resolved Aug 22, 2025, 02:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Degraded performance on account changes

Detected by Pingoru
Aug 21, 2025, 08:02 PM UTC
Resolved
Aug 21, 2025, 09:13 PM UTC
Duration
1h 10m
Affected: Envato Account
Timeline · 2 updates
  1. monitoring Aug 21, 2025, 08:02 PM UTC

    Due to a previous incident, account changes may have a delay. There is a fix in place, it will take a while for the account changes to flow through

  2. resolved Aug 21, 2025, 09:13 PM UTC

    Notifications have recovered and we are marking this incident as resolved.

Read the full incident report →

Minor August 21, 2025

Elements High Error Rate

Detected by Pingoru
Aug 21, 2025, 06:38 PM UTC
Resolved
Aug 21, 2025, 08:00 PM UTC
Duration
1h 22m
Affected: Elements
Timeline · 4 updates
  1. investigating Aug 21, 2025, 06:38 PM UTC

    Customers are experiencing issues with downloading and signing-in

  2. monitoring Aug 21, 2025, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2025, 07:53 PM UTC

    We've identified that a third-party service is having an issue, and the issue has been resolved on the third party We are seeing improvement in downloading and signing in

  4. resolved Aug 21, 2025, 08:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 1, 2025

Delayed earnings report

Detected by Pingoru
Aug 01, 2025, 04:16 AM UTC
Resolved
Aug 06, 2025, 11:18 PM UTC
Duration
5d 19h
Affected: Author Platform
Timeline · 2 updates
  1. identified Aug 01, 2025, 04:16 AM UTC

    An issue with the item performance report is causing a delay in the earnings report. The problem has been identified and a fix is underway.

  2. resolved Aug 06, 2025, 11:18 PM UTC

    We are please to inform you that the incident we recently experienced on our Author Reports service has been successfully resolved, and all services are now fully operational. Our technical team has diligently worked to address the issue and ensure a seamless experience for you. We understand the impact that incidents can have on your experience, and we sincerely apologize for any inconvenience caused. Your patience and understanding throughout this process have been greatly appreciated.

Read the full incident report →

Notice July 3, 2025

Delayed earnings reports

Detected by Pingoru
Jul 03, 2025, 04:26 AM UTC
Resolved
Jul 03, 2025, 06:52 AM UTC
Duration
2h 25m
Affected: Author Platform
Timeline · 2 updates
  1. investigating Jul 03, 2025, 04:26 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 03, 2025, 06:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 11, 2025

Stock Video landing page unavailable

Detected by Pingoru
Jun 11, 2025, 07:54 AM UTC
Resolved
Jun 11, 2025, 08:12 AM UTC
Duration
17m
Affected: Elements
Timeline · 2 updates
  1. investigating Jun 11, 2025, 07:54 AM UTC

    We have investigated and identified a resolution. We are currently rolling out a fix for everyone. Expected time to resolve approximately 30 minutes.

  2. resolved Jun 11, 2025, 08:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2025

There is some issue with the host provider, availability to the site is impacted

Detected by Pingoru
Jun 10, 2025, 06:38 AM UTC
Resolved
Jun 11, 2025, 06:32 AM UTC
Duration
23h 54m
Affected: Elements
Timeline · 4 updates
  1. investigating Jun 10, 2025, 06:38 AM UTC

    We are currently investigating this issue.

  2. identified Jun 10, 2025, 11:56 AM UTC

    We've identified that the server host provider is having a major outage, and we are working with them to fix the issue

  3. monitoring Jun 10, 2025, 09:39 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Jun 11, 2025, 06:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 13, 2025

My Collections and the Video Landing page down on Elements

Detected by Pingoru
May 13, 2025, 07:16 AM UTC
Resolved
May 13, 2025, 05:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 13, 2025, 07:16 AM UTC

    Users were met with an error page while trying to access the Video Landing page (https://elements.envato.com/c/stock-video) or their any of their individual collections. This was resolved 1.5 hours later.

Read the full incident report →

Major May 9, 2025

Photo & 3D Author Tools – Item editing unavailable

Detected by Pingoru
May 09, 2025, 01:33 AM UTC
Resolved
May 09, 2025, 05:16 AM UTC
Duration
3h 43m
Affected: Portfolio ManagementInternal Review Tools
Timeline · 2 updates
  1. investigating May 09, 2025, 01:33 AM UTC

    We have identified the issue and we are working to resolve this.

  2. resolved May 09, 2025, 05:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2025

Scheduled downtime for Photo & 3D Author Portfolio & Tooling

Detected by Pingoru
Apr 14, 2025, 09:49 PM UTC
Resolved
Apr 14, 2025, 10:13 PM UTC
Duration
24m
Affected: Portfolio ManagementInternal Review Tools
Timeline · 2 updates
  1. monitoring Apr 14, 2025, 09:49 PM UTC

    Downtime for Photo and 3D Author Portfolio & Tooling at portfolio.author.envato.com will begin at 8am AEST and is planned to be offline for 10-15 mins.

  2. resolved Apr 14, 2025, 10:13 PM UTC

    Maintenance has been completed.

Read the full incident report →