Envato experienced a notice incident on August 1, 2025 affecting Author Platform, lasting 5d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 01, 2025, 04:16 AM UTC
An issue with the item performance report is causing a delay in the earnings report. The problem has been identified and a fix is underway.
- resolved Aug 06, 2025, 11:18 PM UTC
We are please to inform you that the incident we recently experienced on our Author Reports service has been successfully resolved, and all services are now fully operational. Our technical team has diligently worked to address the issue and ensure a seamless experience for you. We understand the impact that incidents can have on your experience, and we sincerely apologize for any inconvenience caused. Your patience and understanding throughout this process have been greatly appreciated.