Encircle incident

Performance Degraded

Resolved after 15 hours 27 minutes, affecting Encircle Platform, on January 18, 2024.

investigating Jan 18, 2024, 07:44 PM UTC

We have discovered an issue that is causing degraded performance with the platform in web browser and the mobile app. We are currently investigating the cause, and will work to resolve this as quickly as possible. We apologize for the inconvenience.

Started
Jan 18, 2024, 07:44 PM UTC
Resolved
Jan 19, 2024, 11:12 AM UTC
Duration
15h 27m
Detected by Pingoru
Jan 18, 2024, 07:44 PM UTC

Affected components

Encircle Platform

Update timeline

  1. investigating Jan 18, 2024, 07:44 PM UTC

    We have discovered an issue that is causing degraded performance with the platform in web browser and the mobile app. We are currently investigating the cause, and will work to resolve this as quickly as possible. We apologize for the inconvenience.

  2. resolved Jan 19, 2024, 11:12 AM UTC

    This incident has been resolved.

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