EMnify incident

4G service degradation

Minor Resolved View vendor source →

EMnify experienced a minor incident on August 13, 2025 affecting Mobile Core Network, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 01:10 PM UTC
Resolved
Aug 13, 2025, 02:02 PM UTC
Duration
51m
Detected by Pingoru
Aug 13, 2025, 01:10 PM UTC

Affected components

Mobile Core Network

Update timeline

  1. investigating Aug 13, 2025, 01:10 PM UTC

    Dear customers, We are currently investigating a service disruption that is partially affecting our 4G connectivity. We will provide an update shortly.

  2. monitoring Aug 13, 2025, 01:32 PM UTC

    Our engineering team has stabilised the situation, and the service is now fully operational. We are continuing to monitor closely.

  3. resolved Aug 13, 2025, 02:02 PM UTC

    This incident has been resolved