EMnify experienced a minor incident on August 17, 2025 affecting VPN services, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
VPN services
Update timeline
- investigating Aug 17, 2025, 05:45 PM UTC
Dear emnify customer, We are currently observing a service degradation for OpenVPN in the eu-central-1 region. This is currently being investigated and we will post a new update shortly.
- identified Aug 17, 2025, 05:51 PM UTC
Our engineering team has identified the root cause of the service degradation and is currently implementing a remediation
- monitoring Aug 17, 2025, 06:00 PM UTC
Following the update, our team is monitoring the service to ensure normal operation
- resolved Aug 17, 2025, 06:19 PM UTC
This incident has been resolved