EMnify incident

Billing Preview Page Inconsistency

Minor Resolved View vendor source →

EMnify experienced a minor incident on September 2, 2025 affecting User Interface and API, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 09:25 AM UTC
Resolved
Sep 02, 2025, 11:56 AM UTC
Duration
2h 31m
Detected by Pingoru
Sep 02, 2025, 09:25 AM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Sep 02, 2025, 09:25 AM UTC

    Dear Customers, We are currently investigating an issue where inconsistencies may be observed on the billing preview page for September. This issue affects the preview data only, and the actual billing is not impacted. Our engineering team is actively working to identify the root cause and will provide updates shortly. Thank you for your patience and understanding. Emnify Support Team

  2. resolved Sep 02, 2025, 11:56 AM UTC

    This incident has been resolved.