Signalling degradation

Update timeline

1. investigating Mar 25, 2026, 09:35 AM UTC

   We are currently investigating an issue causing signalling degradation. As a result, some devices may require multiple attempts to successfully connect to the network. Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as more information becomes available.

2. identified Mar 25, 2026, 09:39 AM UTC

   The issue has been identified and began at approximately 09:05 UTC. We are currently applying a fix to resolve the signalling degradation. Our team is actively working on mitigation, and we will continue to provide updates as progress is made.

3. monitoring Mar 25, 2026, 09:47 AM UTC

   The fix has been successfully applied, and the service is now restored and operating normally. Engineering teams are continuing to monitor the situation closely to ensure stability. We will provide further updates if any additional issues are observed.

4. resolved Mar 25, 2026, 10:51 AM UTC

   The issue has been fully resolved, and all services are operating normally. If you continue to experience any issues, please reach out to support.