EMnify incident

OpenVPN authentication issues

Minor Resolved View vendor source →
Started
Apr 17, 2026, 08:47 AM UTC
Resolved
Apr 17, 2026, 09:55 AM UTC
Duration
1h 8m
Detected by Pingoru
Apr 17, 2026, 08:47 AM UTC

Affected components

VPN services

Update timeline

  1. identified Apr 17, 2026, 08:47 AM UTC

    Dear emnify Customers, We are currently investigating an issue with OpenVPN authentication affecting all breakout regions. We will provide an update shortly. Kind regards, emnify Support Team

  2. monitoring Apr 17, 2026, 09:10 AM UTC

    Our engineering team has identified the cause and has applied a fix. We are closely monitoring the results. Further updates to follow.

  3. resolved Apr 17, 2026, 09:55 AM UTC

    Dear emnify Customers, The incident has been resolved, and the OpenVPN service is fully operational again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

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