Ember IT incident

Performance

Resolved after 8 hours 4 minutes, on February 22, 2016.

resolved Feb 22, 2016, 09:50 PM UTC

There was an issue with one of the ISP routers. Traffic has been rerouted and the issue has been resolved.

Started
Feb 22, 2016, 01:46 PM UTC
Resolved
Feb 22, 2016, 09:50 PM UTC
Duration
8h 4m
Detected by Pingoru
Feb 22, 2016, 01:46 PM UTC

Update timeline

  1. investigating Feb 22, 2016, 01:46 PM UTC

    Some customers appear to be having performance related issues in our Reading Datacenter. We are investigating this issue now.

  2. resolved Feb 22, 2016, 09:50 PM UTC

    There was an issue with one of the ISP routers. Traffic has been rerouted and the issue has been resolved.

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