eloomi had 6 outages in the last 2 years totaling 15h 51m of downtime — averaging 0.2 incidents per month.
There were 6 eloomi outages since September 10, 2025 totaling 15h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between approximately 10:30 and 10:50 CEST, some users were unable to access the platform due to an unexpected service disruption. The issue has now been resolved, and access has been fully restored. We are continuing to monitor the platform to ensure everything remains stable. We apologise for the inconvenience and appreciate your patience while we worked to resolve the problem.
Our customers may be affected by a Cludflare outage that is affecting eloomi instances across multiple regions and products. We will continue to monitor and work closely with Cloudflare to ensure service is resumed ASAP
Cloudflare has implemented a fix and eloomi environments are up and running again. We will continue to monitor this from our end to ensure optimal service availability
All systems are operational across all regions
The issue causing latency when assigning learning to newly added users has now been resolved. New users should now appear correctly and without delay in assignment lists.
We are currently experiencing degraded performance within the Learning Service. Users may experience slower load times, delays when accessing courses or launching training, or intermittent timeouts.
The issue creating degraded performance has been identified and an optimization is being developed to resolve this challenge.
A patch has been deployed to address the degraded performance experienced within the Learning Service. We are continuing to monitor performance to ensure that response times remain within acceptable limits.
Some of our customers experienced Latency while accessing their Learning environments. Our team was able to identify the root cause and resolve this
Between 22:05 and 22:30 CEST on September 10th, some users experienced latency on the eloomi platform due to database performance issues. The issue has been resolved by scaling and optimizing the database, and the platform is now operating normally. We will continue monitoring closely to ensure stability.