eloomi incident

Incident Update - Latency Resolved

Major Resolved View vendor source →

eloomi experienced a major incident on September 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 08:00 PM UTC
Resolved
Sep 10, 2025, 08:00 PM UTC
Duration
—
Detected by Pingoru
Sep 10, 2025, 08:00 PM UTC

Update timeline

  1. resolved Sep 11, 2025, 09:47 AM UTC

    Between 22:05 and 22:30 CEST on September 10th, some users experienced latency on the eloomi platform due to database performance issues. The issue has been resolved by scaling and optimizing the database, and the platform is now operating normally. We will continue monitoring closely to ensure stability.