eloomi experienced a major incident on December 5, 2025 affecting eloomi Infinite web application and eloomi People web application and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi Infinite web applicationeloomi People web applicationeloomi Infinite APIeloomi Infinite Mobile ApplicationSCORM playerSCORM player
Update timeline
- investigating Dec 05, 2025, 09:00 AM UTC
Our customers may be affected by a Cludflare outage that is affecting eloomi instances across multiple regions and products. We will continue to monitor and work closely with Cloudflare to ensure service is resumed ASAP
- monitoring Dec 05, 2025, 09:29 AM UTC
Cloudflare has implemented a fix and eloomi environments are up and running again. We will continue to monitor this from our end to ensure optimal service availability
- resolved Dec 05, 2025, 12:05 PM UTC
All systems are operational across all regions