Elium Outage History

Elium is up right now

Elium had 7 outages in the last 2 years totaling 514h 0m of downtime — averaging 0.3 incidents per month.

There were 7 Elium outages since June 3, 2024 totaling 514h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.elium.com

Notice February 11, 2026

Networking issues on private hosting

Detected by Pingoru
Feb 11, 2026, 12:36 PM UTC
Resolved
Feb 12, 2026, 03:15 PM UTC
Duration
1d 2h
Affected: Private Hosting
Timeline · 6 updates
  1. investigating Feb 11, 2026, 12:36 PM UTC

    We detected a number of networking errors both internal and on user-facing requests. Upstream provider has been notified

  2. investigating Feb 11, 2026, 12:50 PM UTC

    Our upstream provider confirmed the issue with DNS resolution and is actively working on the issue

  3. investigating Feb 11, 2026, 03:07 PM UTC

    Our upstream provider is still working to resolve the incident.

  4. identified Feb 11, 2026, 08:19 PM UTC

    Our upstream provider has indicated that it is currently resolving the issue and that the affected services are currently being restarted. On our end, we are not detecting any errors and the platforms are functioning correctly.

  5. monitoring Feb 12, 2026, 08:19 AM UTC

    Our upstream provider has indicated that it has resolved the issue and that the affected services are currently working.

  6. resolved Feb 12, 2026, 03:15 PM UTC

    Our upstream provider has confirmed that it has resolved the issue and that the affected services are currently working. No new errors related to this incident have been detected.

Read the full incident report →

Critical October 21, 2025

Private hosting outage

Detected by Pingoru
Oct 21, 2025, 04:33 PM UTC
Resolved
Oct 21, 2025, 04:50 PM UTC
Duration
16m
Affected: Private Hosting
Timeline · 5 updates
  1. investigating Oct 21, 2025, 04:33 PM UTC

    We noticed a complete connectivity loss from our private hosting provider starting around 18h08 CET. We are waiting for more information from our provider.

  2. investigating Oct 21, 2025, 04:41 PM UTC

    Connectivity is coming back, still waiting for more information from our provider

  3. investigating Oct 21, 2025, 04:41 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 21, 2025, 04:44 PM UTC

    Monitoring the status while waiting for more information

  5. resolved Oct 21, 2025, 04:50 PM UTC

    Our provider confirm the issue is resolved

Read the full incident report →

Minor September 17, 2025

File Storage Outage

Detected by Pingoru
Sep 17, 2025, 08:27 AM UTC
Resolved
Sep 17, 2025, 12:06 PM UTC
Duration
3h 39m
Affected: Private Hosting
Timeline · 3 updates
  1. identified Sep 17, 2025, 08:27 AM UTC

    Our file storage provider informs us of an ongoing incident with the file storage system. Some operations are taking longer than expected or might fail such as file uploads or file downloads.

  2. identified Sep 17, 2025, 10:15 AM UTC

    Our provider informs us that performance has been partially restored but not yet fully, some residual errors are still to be expected.

  3. resolved Sep 17, 2025, 12:06 PM UTC

    The incident is closed at our provider

Read the full incident report →

Minor August 5, 2025

Latency on Private Hosting

Detected by Pingoru
Aug 05, 2025, 02:24 PM UTC
Resolved
Aug 05, 2025, 05:48 PM UTC
Duration
3h 24m
Affected: Private Hosting
Timeline · 3 updates
  1. investigating Aug 05, 2025, 02:24 PM UTC

    This Tuesday afternoon, we detected an increase in errors accessing files hosted on certain platforms. These errors are due to an incident currently being experienced by our Cloud provider hosting the files. We are monitoring the progress of this incident with our supplier.

  2. identified Aug 05, 2025, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 05, 2025, 05:48 PM UTC

    Incident has been resolved at 6:40 p.m.

Read the full incident report →

Notice February 4, 2025

Corrupt/unavailable file upload

Detected by Pingoru
Feb 04, 2025, 01:15 PM UTC
Resolved
Feb 24, 2025, 08:44 AM UTC
Duration
19d 19h
Affected: Private Hosting
Timeline · 4 updates
  1. investigating Feb 05, 2025, 08:16 AM UTC

    Our File provider is experiencing file corruption on upload, since Feb 04, 2025 - 14:30 CET all upload are now blocked to avoid issues, we are currently investigating possible fixes

  2. monitoring Feb 05, 2025, 09:10 AM UTC

    We've rollback the affected version, upload are working again, we are monitoring the issue and assessing the corrupted files

  3. monitoring Feb 05, 2025, 09:11 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 24, 2025, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2024

DNS issues on our private Cloud provider (Outscale)

Detected by Pingoru
Jul 15, 2024, 08:46 AM UTC
Resolved
Jul 15, 2024, 11:15 AM UTC
Duration
2h 29m
Affected: Private Hosting
Timeline · 5 updates
  1. investigating Jul 15, 2024, 08:46 AM UTC

    Our private Cloud provider has informed us that they are currently experiencing problems with their DNS service. This is having an impact on certain features of the solution. In particular, services requiring external access, such as integrations with services like Google, Facebook, etc., as well as file storage and sending and receiving emails, are currently experiencing intermittent problems.

  2. identified Jul 15, 2024, 08:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 15, 2024, 09:07 AM UTC

    We received a feedback from our private Cloud provider : "Nous avons un incident au niveau du réseau interne de notre orchestrateur. C'est en cours de résolution au niveau des équipes techniques. Nous reviendrons vers vous dès que le problème est résolu."

  4. monitoring Jul 15, 2024, 10:47 AM UTC

    As of 12:20, we are no longer detecting any errors on the services hosted by our private cloud provider. However, we have not received confirmation from them that the incident has been resolved. We are therefore continuing to monitor the platforms.

  5. resolved Jul 15, 2024, 11:15 AM UTC

    Our private cloud provider has now told us that the incident is closed on their side. All services seem to be working correctly again.

Read the full incident report →

Notice June 3, 2024

Issue on private (Outscale) hosting

Detected by Pingoru
Jun 03, 2024, 10:17 AM UTC
Resolved
Jun 03, 2024, 12:21 PM UTC
Duration
2h 4m
Affected: Private Hosting
Timeline · 3 updates
  1. identified Jun 03, 2024, 10:17 AM UTC

    One of the servers hosting private (Outscale) platforms has an unexpected increase of memory load. We switched traffic to another backup servers. We still investigate the root cause of this incident.

  2. identified Jun 03, 2024, 10:56 AM UTC

    The platforms on the private (Outscale) hosting are intermittently unavailable. We continue to investigate the root cause of this incident and try to permanently fix the issue.

  3. resolved Jun 03, 2024, 12:21 PM UTC

    We identified the root cause and fixed it. The platforms on the private (Outscale) hosting are now completely available again.

Read the full incident report →