Elium incident

Latency on Private Hosting

Minor Resolved View vendor source →

Elium experienced a minor incident on August 5, 2025 affecting Private Hosting, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 02:24 PM UTC
Resolved
Aug 05, 2025, 05:48 PM UTC
Duration
3h 24m
Detected by Pingoru
Aug 05, 2025, 02:24 PM UTC

Affected components

Private Hosting

Update timeline

  1. investigating Aug 05, 2025, 02:24 PM UTC

    This Tuesday afternoon, we detected an increase in errors accessing files hosted on certain platforms. These errors are due to an incident currently being experienced by our Cloud provider hosting the files. We are monitoring the progress of this incident with our supplier.

  2. identified Aug 05, 2025, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 05, 2025, 05:48 PM UTC

    Incident has been resolved at 6:40 p.m.