Elium incident

Networking issues on private hosting

Notice Resolved View vendor source →
Started
Feb 11, 2026, 12:36 PM UTC
Resolved
Feb 12, 2026, 03:15 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 11, 2026, 12:36 PM UTC

Affected components

Private Hosting

Update timeline

  1. investigating Feb 11, 2026, 12:36 PM UTC

    We detected a number of networking errors both internal and on user-facing requests. Upstream provider has been notified

  2. investigating Feb 11, 2026, 12:50 PM UTC

    Our upstream provider confirmed the issue with DNS resolution and is actively working on the issue

  3. investigating Feb 11, 2026, 03:07 PM UTC

    Our upstream provider is still working to resolve the incident.

  4. identified Feb 11, 2026, 08:19 PM UTC

    Our upstream provider has indicated that it is currently resolving the issue and that the affected services are currently being restarted. On our end, we are not detecting any errors and the platforms are functioning correctly.

  5. monitoring Feb 12, 2026, 08:19 AM UTC

    Our upstream provider has indicated that it has resolved the issue and that the affected services are currently working.

  6. resolved Feb 12, 2026, 03:15 PM UTC

    Our upstream provider has confirmed that it has resolved the issue and that the affected services are currently working. No new errors related to this incident have been detected.

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