Elium experienced a critical incident on October 21, 2025 affecting Private Hosting, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- investigating Oct 21, 2025, 04:33 PM UTC
We noticed a complete connectivity loss from our private hosting provider starting around 18h08 CET. We are waiting for more information from our provider.
- investigating Oct 21, 2025, 04:41 PM UTC
Connectivity is coming back, still waiting for more information from our provider
- investigating Oct 21, 2025, 04:41 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 21, 2025, 04:44 PM UTC
Monitoring the status while waiting for more information
- resolved Oct 21, 2025, 04:50 PM UTC
Our provider confirm the issue is resolved