Elium experienced a minor incident on September 17, 2025 affecting Private Hosting, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- identified Sep 17, 2025, 08:27 AM UTC
Our file storage provider informs us of an ongoing incident with the file storage system. Some operations are taking longer than expected or might fail such as file uploads or file downloads.
- identified Sep 17, 2025, 10:15 AM UTC
Our provider informs us that performance has been partially restored but not yet fully, some residual errors are still to be expected.
- resolved Sep 17, 2025, 12:06 PM UTC
The incident is closed at our provider