Resolved after 1 hour 57 minutes, on May 29, 2025.
The fibre provider has resolved the issue and we have seen services return. We will close off this issue. Services are no longer at risk..
Update timeline
- identified May 29, 2025, 09:51 AM UTC
We have identified a fibre outage on one of our paths from Telehouse North to Interxion. We are raising the issue with our fibre provider. All traffic is flowing on our other diverse fibre runs and is unaffected. However services traversing Interxion are currently deemed 'at risk'..
- identified May 29, 2025, 11:01 AM UTC
The fibre provider has identified the fault and are working on a resolution. We will update in due course once resolved..
- resolved May 29, 2025, 11:49 AM UTC
The fibre provider has resolved the issue and we have seen services return. We will close off this issue. Services are no longer at risk..
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