Elite UK Outage History

Type: Incident Duration: 1 hour and 57 minutes Affected Components: Core Routing, Ethernet Switching, Wavelength Services May 29, 09:51:32 GMT+0 - Identified - We have identified a fibre outage on one of our paths from Telehouse North to Interxion. We are raising the issue with our fibre provider. All traffic is flowing on our other diverse fibre runs and is unaffected. However services traversing Interxion are currently deemed 'at risk'. May 29, 11:01:50 GMT+0 - Identified - The fibre provider has identified the fault and are working on a resolution. We will update in due course once resolved. May 29, 11:49:00 GMT+0 - Resolved - The fibre provider has resolved the issue and we have seen services return. We will close off this issue. Services are no longer at risk.

Type: Incident Duration: 4 hours and 18 minutes Affected Components: Telephone Switchboard Mar 11, 08:05:00 GMT+0 - Identified - We have been informed by our upstream voice provider that they are suffering an issue and our main lines are currently experiencing an issue. We will update in due course. In the meantime our normal ticket and live chat channels remain unaffected. Mar 11, 12:23:28 GMT+0 - Resolved - We are marking this as resolved now as we have had communication from our upstream that they have now brought back online our services.