Elastic Cloud incident
AutoOps monitoring data not ingested for subset of deployments
Elastic Cloud experienced a major incident on July 21, 2026 affecting AutoOps, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
AutoOps
Update timeline
- identified Jul 21, 2026, 01:45 PM UTC
RESOLVED - Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe. Note this incident has already been resolved, and is being posted retroactively.
- resolved Jul 21, 2026, 02:21 PM UTC
This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.