Elastic Cloud incident

[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available

Major Resolved View vendor source →

Elastic Cloud experienced a major incident on August 27, 2026, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 05:11 PM UTC
Resolved
Aug 27, 2026, 06:33 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 27, 2026, 05:11 PM UTC

Update timeline

  1. monitoring Aug 27, 2026, 05:11 PM UTC

    On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.

  2. resolved Aug 27, 2026, 06:33 PM UTC

    This is now resolved