Eight Sleep Outage History

Eight Sleep is up right now

Eight Sleep had 20 outages in the last 2 years totaling 36h 38m of downtime — averaging 0.8 incidents per month.

There were 20 Eight Sleep outages since June 26, 2024 totaling 36h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.8slp.net

Minor May 28, 2026

Test Incident

Detected by Pingoru
May 28, 2026, 06:16 PM UTC
Resolved
May 28, 2026, 06:21 PM UTC
Duration
4m
Affected: Test
Timeline · 2 updates
  1. investigating May 28, 2026, 06:16 PM UTC

    We are currently investigating this issue.

  2. resolved May 28, 2026, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Test

Detected by Pingoru
Apr 16, 2026, 05:38 PM UTC
Resolved
Apr 16, 2026, 05:42 PM UTC
Duration
3m
Affected: Test
Timeline · 3 updates
  1. investigating Apr 16, 2026, 05:38 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 16, 2026, 05:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 16, 2026, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

Test Banner

Detected by Pingoru
Feb 19, 2026, 06:41 PM UTC
Resolved
Feb 19, 2026, 06:50 PM UTC
Duration
9m
Affected: Test
Timeline · 2 updates
  1. investigating Feb 19, 2026, 06:41 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 19, 2026, 06:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 30, 2025

Device Connectivity Degradation

Detected by Pingoru
Dec 30, 2025, 09:24 AM UTC
Resolved
Dec 30, 2025, 10:29 AM UTC
Duration
1h 4m
Affected: API
Timeline · 3 updates
  1. investigating Dec 30, 2025, 09:24 AM UTC

    We are investigating an issue impacting device connectivity.

  2. monitoring Dec 30, 2025, 10:13 AM UTC

    We are seeing recovery in device connectivity and related services.

  3. resolved Dec 30, 2025, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 10, 2025

Data Processing and Smart Temp Degradation

Detected by Pingoru
Dec 10, 2025, 04:32 AM UTC
Resolved
Dec 10, 2025, 09:16 AM UTC
Duration
4h 43m
Affected: Data processingSmart-temp
Timeline · 3 updates
  1. investigating Dec 10, 2025, 04:32 AM UTC

    We are investigating an issue impacting data processing and smart temperature transitions.

  2. monitoring Dec 10, 2025, 05:53 AM UTC

    We are seeing recovery in smart temp transitions, data processing is still delayed but catching up.

  3. resolved Dec 10, 2025, 09:16 AM UTC

    Data processing latency has recovered the majority of customers. A small percentage of customers may still experience a small lag in processing their sleep data.

Read the full incident report →

Minor October 16, 2025

Test incident / Firedrill

Detected by Pingoru
Oct 16, 2025, 05:47 PM UTC
Resolved
Oct 16, 2025, 05:51 PM UTC
Duration
3m
Affected: Test
Timeline · 2 updates
  1. investigating Oct 16, 2025, 05:47 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 16, 2025, 05:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 18, 2025

Testing 123

Detected by Pingoru
Sep 18, 2025, 05:44 PM UTC
Resolved
Sep 18, 2025, 06:27 PM UTC
Duration
43m
Affected: Test
Timeline · 2 updates
  1. investigating Sep 18, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 18, 2025, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 15, 2025

High error rates

Detected by Pingoru
Jul 15, 2025, 04:04 PM UTC
Resolved
Jul 15, 2025, 05:15 PM UTC
Duration
1h 11m
Affected: API
Timeline · 3 updates
  1. investigating Jul 15, 2025, 04:04 PM UTC

    We're currently investigating high error rates across services.

  2. monitoring Jul 15, 2025, 04:58 PM UTC

    Impacting issue has been identified. Systems are recovering. The team will continue to monitor.

  3. resolved Jul 15, 2025, 05:15 PM UTC

    All impacted systems have fully recovered.

Read the full incident report →

Major July 3, 2025

Service degradation

Detected by Pingoru
Jul 03, 2025, 01:24 AM UTC
Resolved
Jul 03, 2025, 02:31 AM UTC
Duration
1h 7m
Affected: AWS dynamodb-us-east-1
Timeline · 3 updates
  1. identified Jul 03, 2025, 01:24 AM UTC

    Our services are currently being impacted by an on-going AWS incident.

  2. monitoring Jul 03, 2025, 01:56 AM UTC

    AWS is recovering, we are monitoring the results.

  3. resolved Jul 03, 2025, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2025

App Data Loading In a Degraded State

Detected by Pingoru
Jun 16, 2025, 12:37 PM UTC
Resolved
Jun 16, 2025, 03:27 PM UTC
Duration
2h 49m
Affected: API
Timeline · 3 updates
  1. investigating Jun 16, 2025, 12:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 16, 2025, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2025, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2025

High error rates / increased data processing time

Detected by Pingoru
May 19, 2025, 01:57 PM UTC
Resolved
May 19, 2025, 11:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 19, 2025, 01:57 PM UTC

    Increased errors and data processing time due to resource limits being reached by several critical components. Service has recovered and systems have been restored. Full investigation in progress.

Read the full incident report →

Major March 20, 2025

Service Outage

Detected by Pingoru
Mar 20, 2025, 08:36 PM UTC
Resolved
Mar 20, 2025, 09:19 PM UTC
Duration
43m
Affected: API
Timeline · 4 updates
  1. investigating Mar 20, 2025, 08:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2025, 08:59 PM UTC

    We've identified the issue and are rolling out a fix to our systems. We will continue monitoring.

  3. monitoring Mar 20, 2025, 09:11 PM UTC

    All systems are back online. We will continue monitoring.

  4. resolved Mar 20, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 21, 2024

Test incident

Detected by Pingoru
Nov 21, 2024, 07:00 PM UTC
Resolved
Nov 21, 2024, 07:10 PM UTC
Duration
10m
Affected: Test
Timeline · 2 updates
  1. investigating Nov 21, 2024, 07:00 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 21, 2024, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2024

This is fine

Detected by Pingoru
Oct 24, 2024, 06:15 PM UTC
Resolved
Oct 24, 2024, 06:17 PM UTC
Duration
2m
Affected: Test
Timeline · 2 updates
  1. identified Oct 24, 2024, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 24, 2024, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 19, 2024

Test Fire Drill

Detected by Pingoru
Sep 19, 2024, 06:26 PM UTC
Resolved
Sep 19, 2024, 06:55 PM UTC
Duration
28m
Affected: Test
Timeline · 3 updates
  1. investigating Sep 19, 2024, 06:26 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 19, 2024, 06:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2024, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 15, 2024

Infrastructure Test

Detected by Pingoru
Aug 15, 2024, 06:48 PM UTC
Resolved
Aug 15, 2024, 06:53 PM UTC
Duration
4m
Affected: Test
Timeline · 2 updates
  1. investigating Aug 15, 2024, 06:48 PM UTC

    Eight Sleep is performing a test of our infrastructure.

  2. resolved Aug 15, 2024, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 26, 2024

Data processing error

Detected by Pingoru
Jul 26, 2024, 11:13 AM UTC
Resolved
Jul 26, 2024, 01:02 PM UTC
Duration
1h 49m
Affected: Data processing
Timeline · 4 updates
  1. investigating Jul 26, 2024, 11:13 AM UTC

    We are currently investigating issue impacting a sessions that started before 00:00 UTC on July 26th.

  2. identified Jul 26, 2024, 11:18 AM UTC

    We identified the issue and are applying a patch. We will then proceed to update and backfill previous sessions that may have missing data at the start of their sessions.

  3. monitoring Jul 26, 2024, 12:49 PM UTC

    Backfill processing is complete and we are confirming recovery of all impacted customer data.

  4. resolved Jul 26, 2024, 01:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2024

Eight Sleep Systems Test

Detected by Pingoru
Jul 11, 2024, 03:22 PM UTC
Resolved
Jul 11, 2024, 03:35 PM UTC
Duration
13m
Affected: Test
Timeline · 2 updates
  1. investigating Jul 11, 2024, 03:22 PM UTC

    Eight Sleep is testing our systems for communicating outages.

  2. resolved Jul 11, 2024, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2024

Service disruption

Detected by Pingoru
Jun 26, 2024, 02:21 AM UTC
Resolved
Jun 26, 2024, 10:46 AM UTC
Duration
8h 24m
Affected: Data processingSmart-tempAWS kinesis-us-east-1
Timeline · 3 updates
  1. investigating Jun 26, 2024, 02:21 AM UTC

    We are currently investigating an AWS failure that is cause service disruptions across our users.

  2. monitoring Jun 26, 2024, 02:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2024, 10:46 AM UTC

    This incident has been resolved.

Read the full incident report →