Eight Sleep Outage History
Eight Sleep is up right nowPingoru has recorded 50 incidents for Eight Sleep: 17 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 517 (0%) |
Incidents, newest first
Minor October 15, 2026 Test 4m Test
Started Oct 15, 2026, 05:42 PM UTC· resolved Oct 15, 2026, 05:47 PM UTC
- investigating Oct 15, 2026, 05:42 PM UTC
We are currently investigating this issue.
- investigating Oct 15, 2026, 05:46 PM UTC
We are continuing to investigate this issue.
- resolved Oct 15, 2026, 05:47 PM UTC
This incident has been resolved.
Minor May 28, 2026 Test Incident 4m Test
Started May 28, 2026, 06:16 PM UTC· resolved May 28, 2026, 06:21 PM UTC
- investigating May 28, 2026, 06:16 PM UTC
We are currently investigating this issue.
- resolved May 28, 2026, 06:21 PM UTC
This incident has been resolved.
Minor February 19, 2026 Test Banner 9m Test
Started Feb 19, 2026, 06:41 PM UTC· resolved Feb 19, 2026, 06:50 PM UTC
- investigating Feb 19, 2026, 06:41 PM UTC
We are currently investigating this issue.
- resolved Feb 19, 2026, 06:50 PM UTC
This incident has been resolved.
Notice December 30, 2025 Device Connectivity Degradation 1h 4m API
Started Dec 30, 2025, 09:24 AM UTC· resolved Dec 30, 2025, 10:29 AM UTC
- investigating Dec 30, 2025, 09:24 AM UTC
We are investigating an issue impacting device connectivity.
- monitoring Dec 30, 2025, 10:13 AM UTC
We are seeing recovery in device connectivity and related services.
- resolved Dec 30, 2025, 10:29 AM UTC
This incident has been resolved.
Minor December 10, 2025 Data Processing and Smart Temp Degradation 4h 43m Data processing, Smart-temp
Started Dec 10, 2025, 04:32 AM UTC· resolved Dec 10, 2025, 09:16 AM UTC
- investigating Dec 10, 2025, 04:32 AM UTC
We are investigating an issue impacting data processing and smart temperature transitions.
- monitoring Dec 10, 2025, 05:53 AM UTC
We are seeing recovery in smart temp transitions, data processing is still delayed but catching up.
- resolved Dec 10, 2025, 09:16 AM UTC
Data processing latency has recovered the majority of customers. A small percentage of customers may still experience a small lag in processing their sleep data.
Major October 20, 2025 Data Processing Delays - AWS Infrastructure Degraded 20h 17m API, AWS route53, Data processing, AWS dynamodb-us-east-1 and 5 more
Started Oct 20, 2025, 09:46 AM UTC· resolved Oct 21, 2025, 06:04 AM UTC
- monitoring Oct 20, 2025, 09:46 AM UTC
AWS is reporting recovery across services impacted by us-east-1 outage. We're seeing recovery across services, but data processing times will be increased as systems come back online.
- monitoring Oct 20, 2025, 10:57 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 05:23 PM UTC
Service interruption update — AWS global outage A global AWS outage affecting many companies caused intermittent disruptions to Eight Sleep services today. Between 07:00–09:00 UTC some devices & control features were unreachable; select features continued to be degraded 09:00–11:00 UTC. AWS is still working on fully recovering their service levels, which Eight Sleep depends on. We apologize for the disruption this has caused to your sleep.
- monitoring Oct 20, 2025, 06:49 PM UTC
A global AWS outage affecting many companies is causing intermittent disruptions to Eight Sleep services today. This is an issue with our cloud provider (AWS), it’s not caused by your Wi-Fi or by your Pod. Until this is resolved by AWS, some sleep reports and morning recaps may be delayed and will update automatically once processing is restored. We’re monitoring this closely and will post live updates on this service status page. We’re sorry for the inconvenience this has caused to your sleep.
- monitoring Oct 20, 2025, 10:14 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:17 PM UTC
AWS Services are slowly coming back online. Some Eight Sleep devices and accounts remain affected.
- monitoring Oct 21, 2025, 03:53 AM UTC
All app features have recovered. We are still monitoring some data processing lag that is impacting a small percentage of customers.
- monitoring Oct 21, 2025, 05:55 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 05:56 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 06:04 AM UTC
All systems have recovered and are now operating normally.
Minor October 16, 2025 Test incident / Firedrill 3m Test
Started Oct 16, 2025, 05:47 PM UTC· resolved Oct 16, 2025, 05:51 PM UTC
- investigating Oct 16, 2025, 05:47 PM UTC
We are currently investigating this issue.
- resolved Oct 16, 2025, 05:51 PM UTC
This incident has been resolved.
Notice September 18, 2025 Testing 123 43m Test
Started Sep 18, 2025, 05:44 PM UTC· resolved Sep 18, 2025, 06:27 PM UTC
- investigating Sep 18, 2025, 05:44 PM UTC
We are currently investigating this issue.
- resolved Sep 18, 2025, 06:27 PM UTC
This incident has been resolved.
Major July 15, 2025 High error rates 1h 11m API
Started Jul 15, 2025, 04:04 PM UTC· resolved Jul 15, 2025, 05:15 PM UTC
- investigating Jul 15, 2025, 04:04 PM UTC
We're currently investigating high error rates across services.
- monitoring Jul 15, 2025, 04:58 PM UTC
Impacting issue has been identified. Systems are recovering. The team will continue to monitor.
- resolved Jul 15, 2025, 05:15 PM UTC
All impacted systems have fully recovered.
Major July 3, 2025 Service degradation 1h 7m AWS dynamodb-us-east-1
Started Jul 03, 2025, 01:24 AM UTC· resolved Jul 03, 2025, 02:31 AM UTC
- identified Jul 03, 2025, 01:24 AM UTC
Our services are currently being impacted by an on-going AWS incident.
- monitoring Jul 03, 2025, 01:56 AM UTC
AWS is recovering, we are monitoring the results.
- resolved Jul 03, 2025, 02:31 AM UTC
This incident has been resolved.
Major June 16, 2025 App Data Loading In a Degraded State 2h 49m API
Started Jun 16, 2025, 12:37 PM UTC· resolved Jun 16, 2025, 03:27 PM UTC
- investigating Jun 16, 2025, 12:37 PM UTC
We are currently investigating this issue.
- monitoring Jun 16, 2025, 01:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2025, 03:27 PM UTC
This incident has been resolved.
Major May 19, 2025 High error rates / increased data processing time –
Started May 19, 2025, 11:30 AM UTC· resolved May 19, 2025, 11:30 AM UTC
- resolved May 19, 2025, 01:57 PM UTC
Increased errors and data processing time due to resource limits being reached by several critical components. Service has recovered and systems have been restored. Full investigation in progress.
Major March 20, 2025 Service Outage 43m API
Started Mar 20, 2025, 08:36 PM UTC· resolved Mar 20, 2025, 09:19 PM UTC
- investigating Mar 20, 2025, 08:36 PM UTC
We are currently investigating this issue.
- monitoring Mar 20, 2025, 08:59 PM UTC
We've identified the issue and are rolling out a fix to our systems. We will continue monitoring.
- monitoring Mar 20, 2025, 09:11 PM UTC
All systems are back online. We will continue monitoring.
- resolved Mar 20, 2025, 09:19 PM UTC
This incident has been resolved.
Minor November 21, 2024 Test incident 10m Test
Started Nov 21, 2024, 07:00 PM UTC· resolved Nov 21, 2024, 07:10 PM UTC
- investigating Nov 21, 2024, 07:00 PM UTC
We are currently investigating this issue.
- resolved Nov 21, 2024, 07:10 PM UTC
This incident has been resolved.
Minor October 24, 2024 This is fine 2m Test
Started Oct 24, 2024, 06:15 PM UTC· resolved Oct 24, 2024, 06:17 PM UTC
- identified Oct 24, 2024, 06:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 24, 2024, 06:17 PM UTC
This incident has been resolved.