Eight Sleep incident

Data Processing and Smart Temp Degradation

Minor Resolved View vendor source →

Eight Sleep experienced a minor incident on December 10, 2025 affecting Data processing and Smart-temp, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 04:32 AM UTC
Resolved
Dec 10, 2025, 09:16 AM UTC
Duration
4h 43m
Detected by Pingoru
Dec 10, 2025, 04:32 AM UTC

Affected components

Data processingSmart-temp

Update timeline

  1. investigating Dec 10, 2025, 04:32 AM UTC

    We are investigating an issue impacting data processing and smart temperature transitions.

  2. monitoring Dec 10, 2025, 05:53 AM UTC

    We are seeing recovery in smart temp transitions, data processing is still delayed but catching up.

  3. resolved Dec 10, 2025, 09:16 AM UTC

    Data processing latency has recovered the majority of customers. A small percentage of customers may still experience a small lag in processing their sleep data.