Eight Sleep incident

High error rates

Major Resolved View vendor source →

Eight Sleep experienced a major incident on July 15, 2025 affecting API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 04:04 PM UTC
Resolved
Jul 15, 2025, 05:15 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 15, 2025, 04:04 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 15, 2025, 04:04 PM UTC

    We're currently investigating high error rates across services.

  2. monitoring Jul 15, 2025, 04:58 PM UTC

    Impacting issue has been identified. Systems are recovering. The team will continue to monitor.

  3. resolved Jul 15, 2025, 05:15 PM UTC

    All impacted systems have fully recovered.