Resolved after 2 hours 3 minutes, on December 26, 2023.
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Update timeline
- investigating Dec 26, 2023, 10:46 AM UTC
We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
- monitoring Dec 26, 2023, 12:29 PM UTC
We have identified the root cause of the issue and rolled out a fix. We will are actively monitoring it while the system recovers.
- resolved Dec 26, 2023, 12:50 PM UTC
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Your product runs on more than EGYM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services