Eftsure incident
Editing Supplier record not working on upgraded Chrome (Workaround use Microsoft Edge)
Resolved after 18 hours 20 minutes, affecting Supplier Management, on June 4, 2026.
Dear Eftsure customers, The issue affecting the customer portal on Chrome has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team
Affected components
Update timeline
- identified Jun 04, 2026, 05:01 AM UTC
Dear Eftsure customers, We have identified a technical issue when using the upgraded browser, Chrome version isn't allowing users to update the supplier record within the supplier management section. As a workaround, please use Microsoft Edge. We will keep you informed as we make progress and provide updates as they become available. We apologise for the inconvenience and appreciate your patience. Sincerely, The Eftsure Team
- identified Jun 04, 2026, 11:21 PM UTC
Dear Eftsure customers, The issue affecting the customer portal on Chrome has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team
- resolved Jun 04, 2026, 11:22 PM UTC
This incident has been resolved.
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