Is Eftsure down?

Last checked 5m ago
Current status
Eftsure is up

No incidents right now.

Official status page: https://status.eftsure.com.au · Polled every 5 minutes · 12 components tracked

Eftsure is operational right now. Last checked 5m ago; the most recent incident resolved 22d ago.

Real-time Eftsure status, recent outages, and incident history — pulled directly from Eftsure's official status page at https://status.eftsure.com.au every 5 minutes. Pingoru tracks 12 Eftsure services and has captured 5 incidents in the last 90 days (99.31% uptime). Get email, Slack, Discord, or webhook alerts the moment Eftsure reports a new incident — free for 5 monitors, no credit card.

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Eftsure uptime 99.31% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 37m
    Started Aug 24, 2026, 06:31 AM UTC · Resolved Aug 24, 2026, 07:09 AM UTC
    APIs
    Timeline · 2 updates
    • investigating · Aug 24, 2026, 06:31 AM UTC

      We are currently investigating this issue.

    • resolved · Aug 24, 2026, 07:09 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 19h 25m
    Started Jul 23, 2026, 04:13 AM UTC · Resolved Jul 23, 2026, 11:38 PM UTC
    Bank Overlay
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 04:13 AM UTC

      Dear Eftsure customers, We are currently experiencing a technical issue with the bank overlay within the NAB Bank portal. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. As a temporary workaround, please ask a member of your Accounts Payable team to send the approver a PDF report after reviewing the payment file in the Payment Review section. This will allow the approver to continue processing and approving payments while the issue is being resolved. We will keep you informed of our progress and provide updates as they become available. We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding. Sincerely, The Eftsure Team

    • identified · Jul 23, 2026, 07:40 AM UTC

      Dear Eftsure customers, Our engineering team has identified the root cause and is currently working on a fix. We’re working to restore full functionality as soon as possible and will continue to keep you informed as we make progress. Sincerely, The Eftsure Team

    • resolved · Jul 23, 2026, 11:38 PM UTC

      Dear Eftsure customers, The issue pertaining to the bank overlay for the NAB portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team

    Latest: Dear Eftsure customers, The issue pertaining to the bank overlay for the NAB portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as …

  3. Resolved 2h 11m
    Started Jul 22, 2026, 04:58 AM UTC · Resolved Jul 22, 2026, 07:10 AM UTC
    Supplier Onboarding
    Timeline · 2 updates
    • identified · Jul 22, 2026, 04:58 AM UTC

      Dear Eftsure customers, We are currently investigating an issue affecting the acceptance of onboarding invitations. Customers may encounter the following error message: "An unexpected error occurred while onboarding. Please try again later." Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. Please note that this issue is intermittent and does not affect all customers. We will continue to provide updates as more information becomes available. We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue. Sincerely, The Eftsure Team

    • resolved · Jul 22, 2026, 07:10 AM UTC

      Dear Eftsure customers, The earlier issue affecting the acceptance of onboarding invitations on the customer portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team

    Latest: Dear Eftsure customers, The earlier issue affecting the acceptance of onboarding invitations on the customer portal has been fully resolved. Our monitoring confirms that all system…

  4. Resolved 1h 59m
    Started Jul 06, 2026, 12:19 AM UTC · Resolved Jul 06, 2026, 02:19 AM UTC
    Supplier ManagementPayments Review
    Timeline · 4 updates
    • investigating · Jul 06, 2026, 12:19 AM UTC

      We are currently investigating reports of slow performance and request timeouts affecting some customers. Our team is actively looking into the issue.

    • identified · Jul 06, 2026, 12:47 AM UTC

      We have identified elevated database session counts on our primary database as the cause of degraded performance. Customers on larger plans or with higher transaction volumes may be experiencing slow load times and intermittent timeouts. Our engineering team is working on a resolution.

    • monitoring · Jul 06, 2026, 01:51 AM UTC

      We have applied mitigations to reduce database session load and are monitoring for stability. Some customers may still experience intermittent slowness while conditions normalise. We will provide a further update within 30 minutes.

    • resolved · Jul 06, 2026, 02:19 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 28m
    Started Jun 30, 2026, 05:59 AM UTC · Resolved Jun 30, 2026, 06:27 AM UTC
    Payments Review
    Timeline · 2 updates
    • identified · Jun 30, 2026, 05:59 AM UTC

      Dear Eftsure customers, We are currently experiencing a technical issue with the 'Payment Review' section on the customer portal. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We will keep you informed as we make progress and provide updates as they become available. We apologise for the inconvenience and appreciate your patience. Sincerely, The Eftsure Team

    • resolved · Jun 30, 2026, 06:27 AM UTC

      Dear Eftsure customers, The earlier technical issue with the 'Payment Review' section on the customer portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team

    Latest: Dear Eftsure customers, The earlier technical issue with the 'Payment Review' section on the customer portal has been fully resolved. Our monitoring confirms that all systems are s…

Outage history

Past 90 days · 5 incidents View full outage history →