EDIS Global incident

Italy, Sicily, Palermo: Temperature issues as a result of a partial power outage

Major Resolved View vendor source →

EDIS Global experienced a major incident on July 19, 2026, lasting 8h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 10:43 AM UTC
Resolved
Jul 19, 2026, 07:35 PM UTC
Duration
8h 52m
Detected by Pingoru
Jul 19, 2026, 10:43 AM UTC

Update timeline

  1. investigating Jul 19, 2026, 10:43 AM UTC

    We are currently experiencing a hardware issue on one of our host nodes. Our team is working closely with the data center to diagnose and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full service. We will provide further updates as soon as more information becomes available.

  2. investigating Jul 19, 2026, 11:02 AM UTC

    We have identified the cause of the incident. The issue appears to be related to a power problem within the data center. Data center technicians are currently working to resolve the issue, and we are monitoring the situation closely. We will provide further updates as more information becomes available.

  3. resolved Jul 19, 2026, 07:35 PM UTC

    We've now resolved the incident. Thanks for your patience.