EDIS Global Outage History

We are currently experiencing network issues affecting our infrastructure in London Docklands, United Kingdom. Our network team is actively investigating the issue and working to isolate and resolve it as quickly as possible. During this time, customers in the affected location may experience intermittent connectivity issues or service disruptions. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more. We already contacted our carrier on site.

Root cause identified with an upstream provider. Team re-routed traffic, recovering from packet loss. We keep monitoring.

Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.

We are currently experiencing network connectivity issues affecting services in our Warsaw, Poland location. Our network engineering team is actively investigating the issue and working to restore normal connectivity as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.

Our upstream provider has completed an emergency upgrade of the network infrastructure in Warsaw, which has significantly improved stability. The network is currently operational and has remained stable since the upgrade. Our engineers and the upstream provider continue to work on a permanent resolution. During this time, short periods of degraded performance or brief interruptions may still occur while additional remediation measures are being implemented. We will continue to monitor the situation closely and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.

We are currently experiencing network connectivity issues affecting services in our Warsaw, Poland location. Our network engineering team is actively investigating the issue and working to restore normal connectivity as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.

We've confirmed an issue on the network; the Warsaw network is currently unstable, and we're working to resolve it.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. There are network issues in certain locations in Europe, so you may not be able to access your VPS portal at this time. ** Our team is addressing an issue with a host node with the highest priority.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. ** Our team is addressing an issue with a host node with the highest priority.

They have started blocking the malicious traffic, and our network is starting to recover. Some users may still see elevated latency or intermittent errors while capacity returns to normal. Our team is actively working to bring the situation fully under control.

We are currently experiencing cooling system issues within the data center. Our engineering team is actively investigating the situation and working to restore normal operating conditions as quickly as possible. We are closely monitoring the environment and will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.

Some services have now returned to normal operation, and temperatures at our Spain, Seville datacenter are going down. We will continue to provide updates as more information becomes available.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. ** Our team is addressing an issue with a host node with the highest priority.

We will be performing emergency maintenance on our host nodes to apply important system updates. As part of this maintenance, each host node will be rebooted after the updates have been installed. Virtual machines hosted on the affected nodes will experience a brief service interruption during the reboot process. The reboot should not take longer then 30 min. We will carry out the maintenance as quickly as possible to minimize downtime and appreciate your patience while these improvements are being completed. Thank you for your understanding.

We are currently experiencing a hardware issue on one of our host nodes. Our team is working closely with the data center to diagnose and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full service. We will provide further updates as soon as more information becomes available.

We have identified the cause of the incident. The issue appears to be related to a power problem within the data center. Data center technicians are currently working to resolve the issue, and we are monitoring the situation closely. We will provide further updates as more information becomes available.

We are currently experiencing a hardware issue on one of our host nodes. Our team is working closely with the data center to diagnose and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full service. We will provide further updates as soon as more information becomes available.

Our investigation indicates that the host node has most likely experienced a complete hardware failure. We have arranged for a replacement server, which is expected to arrive tomorrow morning or, at the latest, by tomorrow afternoon. As soon as the replacement hardware is available, we will transfer the drives to the new server and work to restore the host node to service as quickly as possible. We sincerely apologize for the extended downtime and appreciate your patience while we work to resolve this issue. We will provide further updates as soon as more information becomes available.

We are currently observing recurring availability issues with official Ubuntu mirrors, which are intermittently affected by denial-of-service attacks (see: https://status.canonical.com/). To ensure successful deployments and reinstalls with Ubuntu, EDIS Global has temporarily disabled automatic updates during Ubuntu installations. We are monitoring the situation closely and will revert to the standard process once mirror stability improves.

We will be performing emergency maintenance on our host nodes to apply important system updates. As part of this maintenance, each host node will be rebooted after the updates have been installed. Virtual machines hosted on the affected nodes will experience a brief service interruption during the reboot process. We will carry out the maintenance as quickly as possible to minimize downtime and appreciate your patience while these improvements are being completed. Thank you for your understanding.

Services in Hungary are partly not reachable. We're in contact with carrier in Hungary Updates will follow

We are currently investigating intermittent routing issues affecting connectivity in the Czech Republic. Our network team is actively working on the issue and taking corrective actions to restore normal service as quickly as possible.

Network conditions have improved significantly and services currently appear stable. While we have not yet received final confirmation from our upstream provider that the issue has been fully resolved, we continue to monitor the situation closely. Further updates will be provided as they become available.

Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We've fixed the core issue, and are waiting for things to recover. Affected VPS are booting up and will be back within the next 10 minutes.