eCatholic incident

Some websites not loading

Resolved after 1 hour 58 minutes, affecting Donation Forms and Websites, on December 19, 2018.

identified Dec 19, 2018, 01:57 PM UTC

While deploying maintenance updates to one of our servers, the database was momentarily inaccessible. This rendered some sites unable to load, but they are now operational.

Started: Dec 19, 2018, 01:32 PM UTC
Resolved: Dec 19, 2018, 03:31 PM UTC
Duration: 1h 58m
Detected by Pingoru: Dec 19, 2018, 01:32 PM UTC

Affected components

Donation FormsWebsites

Update timeline

investigating Dec 19, 2018, 01:32 PM UTC

We are currently investigating this issue.
identified Dec 19, 2018, 01:57 PM UTC

While deploying maintenance updates to one of our servers, the database was momentarily inaccessible. This rendered some sites unable to load, but they are now operational.
resolved Dec 19, 2018, 03:31 PM UTC

This incident has been resolved.

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