eCatholic Outage History

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There were 3 eCatholic outages since February 18, 2026 totaling 4h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ecatholic.com

Minor March 23, 2026

Login timeouts for some users

Detected by Pingoru
Mar 23, 2026, 03:23 PM UTC
Resolved
Mar 23, 2026, 04:06 PM UTC
Duration
43m
Affected: Authentication
Timeline · 3 updates
  1. identified Mar 23, 2026, 03:23 PM UTC

    We have identified an issue that may be causing login to be unavailable for some users temporarily. If you receive an error while logging in, please wait a minute and try again. We will provide updates as we see the system recover.

  2. monitoring Mar 23, 2026, 03:39 PM UTC

    A fix has been implemented, and the system is stabilizing. We'll continue to monitor.

  3. resolved Mar 23, 2026, 04:06 PM UTC

    Login issues experienced by some users have been resolved.

Read the full incident report →

Major February 18, 2026

Service disruption - CMS Website Builder

Detected by Pingoru
Feb 18, 2026, 11:30 PM UTC
Resolved
Feb 19, 2026, 01:36 AM UTC
Duration
2h 5m
Affected: Donation FormsWebsitesSite Cache
Timeline · 3 updates
  1. investigating Feb 18, 2026, 11:30 PM UTC

    We are currently investigating a service disruption affecting a specific server within our CMS Website Builder infrastructure. Sites on the impacted server may fail to load and online forms and payment submissions are currently unavailable for affected sites. This issue only impacts a subset of our customers. We are currently working to identify the root cause and will provide an update as soon as a fix is in progress.

  2. monitoring Feb 19, 2026, 12:44 AM UTC

    Our engineering team has identified the cause of the disruption and has deployed a fix to the affected server. We will keep this incident open in Monitoring status as we continue to ensure the system is fully stabilized.

  3. resolved Feb 19, 2026, 01:36 AM UTC

    This incident has been fully resolved. All services for the CMS Website Builder are operating normally, and our monitoring period has concluded without further issues. We apologize for the interruption to your workflow and thank you for your patience while we worked to resolve this.

Read the full incident report →

Minor February 18, 2026

Performance issues affecting subset of websites

Detected by Pingoru
Feb 18, 2026, 02:19 PM UTC
Resolved
Feb 18, 2026, 04:26 PM UTC
Duration
2h 7m
Affected: Donation FormsWebsitesRSS
Timeline · 3 updates
  1. monitoring Feb 18, 2026, 02:19 PM UTC

    At 7:32 am CST, our team identified an issue affecting a subset of websites hosted on our CMS website builder. Customers on specific server clusters were experiencing downtime or errors with the following services: Admin access, Online Forms and Payment Forms, Dynamic Content (e.g., aggregate pages for news, events, and bulletins). Note: This did not impact all customers. Static site content has remained functional for the majority of our users. Update: At 8:08 am CST, our engineering team identified the root cause of the issue and has deployed a fix. We are currently monitoring will provide an update as soon as more information is available.

  2. monitoring Feb 18, 2026, 03:18 PM UTC

    We have confirmed that all systems impacted by this morning’s incident are now fully operational. While we believe the issue is fully resolved, we will remain in Monitoring status to ensure continued stability across all servers. We will provide a final update once our monitoring period is complete.

  3. resolved Feb 18, 2026, 04:26 PM UTC

    This incident has been fully resolved. All services for the CMS Website Builder are operating normally, and our monitoring period has concluded without further issues. We apologize for the interruption to your workflow and thank you for your patience while we worked to resolve this.

Read the full incident report →

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